Who Does Water Softener Repair?

You notice that your shampoo doesn’t lather the way it used to, your water doesn’t taste the same, and your laundry is getting dingy looking. These might be the first signs that your water softener isn’t working properly. The first question you might have is who to call to have it checked out and, more importantly, who can perform water softener repair in in St. Charles, IL?


The first thing to consider when looking for someone to perform water softener repair is whether or not your unit is under warranty. If it is, then calling the company that installed the water softener would be your first call. They will need to determine if the water softener is defective, or if there was a problem with the installation itself. If you need a new unit, they can work with the manufacturer to get a replacement. If there is a workmanship warranty, the cost of the repair should be covered. Taking this step can save you money and time.


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If your water softener is no longer under warranty, it is still a good idea to call the company that sold and installed your unit. This company should be extremely familiar with your model of water softener, and will most likely have experience repairing the unit. In addition, they will have knowledge of any problems that other customers have had with your type of water softener and model, and may be able to troubleshoot the problem quickly. This can make for a quick and easy water softener repair.


If you purchases a home that already had a water softener and don’t know where it was purchased, or if you can’t locate the company that installed your water softener, calling another company that sells and repairs water softeners is the next best option. They will have knowledge of water softeners and potential problems that a plumber may not have. In addition, if it turns out you need a new water softener, they will be able to guide you as you select the water softener type, size and model that will be serve your family’s needs.


It’s important to select a reputable company with a history of great customer service. If you are in need of water softener repair in St. Charles, IL, Prairie State Water Solutions at 1-630-864-7078. We have been in the water conditioning business since 1998, providing excellent, honest service to our customers. Check out our testimonials page to see what they are saying.

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